FAQs

  • General Information
  • Does Fresh iConic ship worldwide?
    Yes. We ship worldwide. We have multiple manufacturing facilities around the world, and we’ll print your product in the nearest facility to you.
  • When will my order ship?
    It takes 2-7 business days to create and ship your product. You’ll receive a notification once it's shipped!
  • What is your cancellation / return policy?
    If you’re not happy with a purchase you’ve made on Fresh iConic, for any reason at all, you can return it to us within 30 days of the order date. As soon as it arrives, we’ll issue a full refund for the entire purchase price. Please note - Fresh iConic does not reimburse the outgoing or return shipping charges unless the return is due to a defect in quality.
  • Where is my order?
    Once the product is ready & shipped to you - you’ll receive a notification from us with tracking information and how to track your order. If you haven't received that notification yet, that means that your product is still in production.
  • How much does shipping cost?
    Our shipping costs depend on the total weight of the package and the country of shipment. The shipping cost will be calculated at checkout.
  • What is your cancellation / return policy?
    If you're not happy with a purchase that you made on FineArtAmerica.com, for any reason, you can return it to us within 30 days of the order date. As soon as it arrives, we'll issue a full refund for the entire purchase price. Please note - Fresh Iconic does not reimburse the outgoing or return shipping charges unless the return is due to a defect in quality.
  • Where is Fresh Iconic located?
    Fresh Iconic has production facilities All over the world. Our corporate headquarters are in London, United Kingdom
  • I’m an artist. Can I sell my images on Fresh iConic?
    To sell your items at Fresh iConic - simply click the “get featured” button on the top left side of our home page . After submitting your application to work with us it will be directed to our team for review, and we’ll be in contact with you to advise on the next steps.
  • How can I be sure the artworks are by real artists?
    We work closely with the artists and each product is sold under an agreement with the artist who created it.
  • What is Marcel?
    FreshIconic is powered by marcel.art, a mobile app for artists to manage their small businesses, online. Marcel’s co- founders come from the art world, but we think that artists deserve all the power. The art world treats artists like they’re commodities, instead of the fuel, the essence, the foundation of the art community itself.
  • Where can I find the artist's portfolio?
    Each artist that is listed on the Fresh iConic shop is active on the Marcel app. To see the full portfolio of the artists and get in touch with them- you can simply download the app and message, follow, or engage with the artist.